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Cloudstar has received a planned work notification from Telia that will affect their circuits in California, including our Santa Clara, CA data canter.

The Internet backbone provider will begin performing a series of hardware upgrades to address both network capacity and expansions. Scheduled maintenance will be performed over 3 maintenance windows during off peak hours.

 

  • 10/26/2020 from 10pm – 10/27/2020 7am (Pacific)
  • 10/27/2020 from 10pm – 10/28/2020 7am (Pacific)
  • 10/28/2020 from 10pm – 10/29/2020 7am (Pacific)

 

While the maintenance windows are 9 hours long, it is unlikely that the resulting service interruption will last longer than one hour.

NOTE:  Cloudstar services will remain available via your alternative redundant access links.  Should you experience loss of connectivity during the maintenance window, it will only be temporary until the upgrade is completed by Telia or until you login via the redundant connection.

After each day’s work is complete, you will be able to resume normal use of the Telia links/URL’s.

Customers who have purchased their own dedicated circuits, use private circuits, or who utilize other shared circuits, will not be affected.