Since our previous update, we have continued to work around the clock to assess the recoverability of customer data. While this process remains ongoing, we are beginning to reach out to certain customers individually in specific instances in which we have identified a path to data recovery. We are committed to providing our customers with updates as soon as we have more information.

The singular focus of everyone at our company is restoring our customer’s data and helping them continue their operations as best as we possibly can. We once again thank you for your patience and understanding during this incredibly challenging time for all impacted by this attack.