We have continued to advance our restoration efforts and we now anticipate that we will be able to recover the majority of our customer data. Nevertheless, this process is very complex, and due to the extensive impact that this event had on our systems we are unable to provide a definitive ETA. We expect that this overall process will take several weeks with continued diligent effort. That said, we are continuing to work directly with individual customers to answer their questions and facilitate the return of their data when it is safe to do so.
The singular focus of everyone at our company remains the safe and efficient restoration of our customer’s data and helping them continue their operations as best as we possibly can. We once again thank you for your patience and understanding during this incredibly challenging time.