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Cloudstar Adds Director of Operations

FOR IMMEDIATE RELEASE: Greg Petrow joins Cloudstar as Director of Operations
Tuesday, July 7th, 2020

 

JACKSONVILLE, FL (July 7th, 2020) Cloudstar CEO Gregory McDonald announced today that Greg Petrow has joined Cloudstar as Director of Operations.

“Mr. Petrow brings with him a wealth of experience including strategic planning, project management, financial analysis and IT management” McDonald said. “Additionally, having served as Director of Operations of National Property Data, and VP of Operations for PSW Investments, he brings with him a wealth of highly relevant industry experience”.

At Cloudstar, Greg’s primary roles and responsibilities will include: managing all hands-on operational aspects of the company, assisting the sales department in the successful growth of the company; and providing the leadership, management, and vision necessary to ensure Cloudstar’s financial strength and operating efficiency. Special emphasis will be placed on ensuring that Cloudstar continues to deliver the very best in customer service.

“We’ve are very excited to have Greg on board, and look forward to him expanding Cloudstar’s level of customer service, and moving us further into global markets” said Gregory McDonald – CEO.

Greg has a distinguished leadership record, having led teams that developed a highly successful Upper Court Judgement / Lien Search Company, managed the development of multiple web-based applications, overseen and performed business valuations for tax and litigation purposes, as well as managing the day to day operations of a VC, hedge fund and global investment firm.

Greg earned his Bachelor of Arts Degree in Economics from Case Western Reserve University and was an active member of Zeta Beta Tau.

Cloudstar is a provider of cloud-based data center products, services and consulting for regulated industries worldwide.

 

Greg Petrow

 

 

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Now Hiring!

Cloudstar is now hiring for multiple positions including:

  • Level 3 Systems Engineers (Florida and New Jersey Locations) – multiple positions.
  • Google Certified Professionals (Cloud Engineer) – must have certification, bi-lingual preferred.
  • Telecom Billing Specialist (Florida Location)

 

Enjoy a fantastic benefits package including, Health Insurance, Dental, Vision, 401k with employer match, life insurance, supplemental, PTO and more.

Please visit our career page HERE for additional information.  Email [email protected] to apply or look for additional job postings on Dice or Indeed.

Join our growing team today! We look forward to hearing from you.

 

Now Hiring Great People

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John Badon Joins Cloudstar as Sr. Systems Engineer

FOR IMMEDIATE RELEASE

JACKSONVILLE, FL April 3rd 2020 – Cloudstar is please to announce that John Badon has joined our Florida data center team in the role of Senior Systems Engineer.  John brings with him 10+ years of industry experience.  He graduated from Northshore Technical College with an A.S. degree in Network and Systems Administration, and has earned over twenty technical certifications including:

MICROSOFT

  • MCSE – Microsoft Certified Systems Engineer, Cloud
  • MCSE – Microsoft Certified Systems Engineer, Server Infrastructure
  • MCP
  • MCSA

 

CISCO

  • CCNA

 

COMP TIA

  • A +
  • Network +
  • Security +
  • Cloud +
  • Project Management +

 

Other

  • Apple OSX Certified
  • SNIA Storage +

 

“John brings with him years of valuable experience in designing, implementing and troubleshooting complex network and cloud infrastructure and we look forward to having him on the team” – said Gregory McDonald CEO of Cloudstar.

John’s work experience includes serving as a systems engineer for the Federal Department of Law Enforcement, L3 Systems Engineer at Global Data Systems, managing systems for the State of Louisiana’s Attorney General’s office, and having worked as a technical instructor teaching classes at ITT Technical College.

Having John on board will be instrumental to Cloudstar’s growth and expansion plans and he will play a key role in managing projects, troubleshooting complex issues, and working with our team of in-house engineers to manage our overall cloud infrastructure.

About Cloudstar

Cloudstar is a multi-national provider of virtual desktop hosting, hosted software and applications, custom tailored IT infrastructure design, email encryption, managed services, IT security, and consulting to regulated industries across the United States.

Cloudstar started in 2009 as Cloudstar Consulting Corporation and was created to meet the unique needs of the land title industry. As the company grew from a consulting and IT infrastructure design firm, Cloudstar Consulting Corporation re-branded as simply “Cloudstar”, a DBA of the newly formed holdings company, Keystone Management Group, LLC. In 2014, Cloudstar purchased a 50% interest in U.S. Telecommunications firm, Teletonix Communications LLC in addition to adding Diologix, an electronic medical records encryption company and Notary Transfer to its portfolio of brands. Cyber security firm, MortgagePhish was added as of 2019. Cloudstar has recently expanded to provide services to the entirety of the United States, Canada and Mexico with offices in three states and privately held infrastructure co-located at five U.S data centers.

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For more information, please visit http://www.MyCloudstar.com

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Billy Keating Joins Cloudstar as Sr. ResWare and SQL Admin

FOR IMMEDIATE RELEASE

Jacksonville, Florida, March 30, 2020 – Cloudstar is proud to announce and welcome William (Billy) Keating as Sr. ResWare Administrator & SQL Reporting Expert. Billy will be working with our Title Production Team to support and manage Cloudstar customers who utilize the ResWare software platform.

Billy Keating has been in the Title Industry for three (3) years as ResWare administrator for Nationwide Title companies. His expertise includes excellent customer service and troubleshooting, document creation, workflow automation, user training and SQL reporting.  Automation and accuracy are what he strives for to make the User experience in ResWare a seamless process that will allow for more opportunity to use time where it is needed the most. Billy’s experience in report building empowers businesses with data, including real time data tracking to stay within SLA’s, view financials, and to keep settlements on track.

“Billy’s knowledge of the ResWare platform and the industry will add to the already expansive services that Cloudstar offers our customers. Billy’s experience helps bridge the gap between title and technology. On behalf of Cloudstar I would like to personally welcome Billy to the team”.

– said Christopher Cury, EVP Customer Experience, Cloudstar.

 

About Cloudstar

Cloudstar is a multi-national provider of virtual desktop hosting, hosted software and applications, custom tailored IT infrastructure design, email encryption, managed services, IT security, and consulting to regulated industries across the United States.

Cloudstar started in 2009 as Cloudstar Consulting Corporation and was created to meet the unique needs of the land title industry. As the company grew from a consulting and IT infrastructure design firm, Cloudstar Consulting Corporation re-branded as simply “Cloudstar”, a DBA of the newly formed holdings company, Keystone Management Group, LLC. In 2014, Cloudstar purchased a 50% interest in U.S. Telecommunications firm, Teletonix Communications LLC in addition to adding Diologix, an electronic medical records encryption company and Notary Transfer to its portfolio of brands. Cyber security firm, MortgagePhish was added as of 2019. Cloudstar has recently expanded to provide services to the entirety of the United States, Canada and Mexico with offices in three states and privately held infrastructure co-located at five U.S data centers.

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For more information, please visit http://www.MyCloudstar.com

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Cloudstar Publishes Work From Home Safety Tips

As we move more towards a “work from home world” cyber thieves and hackers stand ready to take advantage.  It is up to each and every one of us to do our job because cyber security starts and ends with us, the end users of technology.

Please feel free to share these cyber security tips for working remotely, or click HERE.

If you are ever unsure as a a pop-up message, warning, or the legitimacy of an email, STOP, call us- we are happy to help!

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Message from our CEO

Dear Cloudstar or Teletonix Customer:

Like you, we continue to monitor the rapidly evolving COVID-19 situation. We want to assure you that we have already implemented measures to ensure continued, uninterrupted operations throughout this crisis in addition to taking steps to protect our employees. Our goal is to maintain “business as usual” in a world that is anything but. This, however, is a unique situation that is rapidly evolving and certain factors may be outside of our control. What is in our control is our ability to communicate with you, we are committed to keeping the lines of communication open.

 

We are prepared

Employees

Both Cloudstar and Teletonix Communications are in the “work from anywhere” business and we use the tools and technologies that we sell and you rely on. ALL of our employees are trained to work from home, and have been doing so successfully. Our unified team is located throughout the U.S. and remains fully operational. Key leadership teams are also equipped with satellite telephones and connectivity so as to coordinate in the event of any possible utility outages.

Systems
Should there be any supply chain interruptions, we have already pre-positioned extra parts such as: spare hard drives, servers, cabling, devices, memory and processors. These items are currently stockpiled throughout our multiple data centers, locked inside server cages and cabinets, and ready for use.

Datacenters
We have been in contact with all of our datacenter partners. They shall remain 100% operational. All redundant power and Internet systems have been checked and remain available. Many are equipped with onsite food stores and accommodations for engineers who may need to reside at these facilities should the U.S. go on total lockdown.

 

We are protecting our employees

We continue to follow the latest guidance from relevant health authorities in the regions that we operate in, to ensure our practices are aligned with their recommendations as they evolve. All employees, with the exception of a few individuals, have transitioned to working from home and we remain available to support you at this time.

 

We are working with our partners

We have reached out to the key partners that play a vital role in supporting the products and services used by our customers. Our partners currently indicate that they are not anticipating any major interruption in their ability to support customers. Should this change, we will promptly share any updates with you.

 

We’ve modified our risk management policy

To preserve resources, limit human exposure, and ensure the integrity of our systems, we have placed a temporary moratorium on implementing any unnecessary infrastructure changes. This includes physical media data import / export, the relocation of virtual machines, or any change that does not meet our new heightened risk management guidelines.

 

We remain available to serve you

We know that the services we provide play a crucial role our customers. You can continue to place orders, make changes and add new service. Should you anticipate new requirements, we encourage you to pre-plan to the extent that you can, to protect against future delays.

 

How to connect with Cloudstar

Telephone: You may call us 24x7x365 at 800-340-5780. Your call will always be answered by a live operator. Technicians and engineers are “at the ready” between 8 am – 8 pm Eastern time. We operate at reduced staff levels outside of these hours but remain available 24 x 7 to respond actively to emergencies.

Non-emergency requests received after-hours will be addressed the following business day.

Email: You may open a ticket at any time by emailing [email protected]

Web: Support tickets can also be opened online by visiting https://support.mycloudstar.com/

 

How to connect with Teletonix Communications

You may call us at 800-792-8647 or email us at [email protected]

 

We’ll keep you informed

We will keep you informed of any changes or developments. For more information and the latest updates on how we are responding to COVID-19, please visit us online at www.MyCloudstar.com –  www.Teletonix.com

We are all in this together. Please rest assured that I and my staff remain committed to helping our customers throughout these challenging times.

Gregory G. McDonald
CEO – Cloudstar
Managing Parnter – Teletonix Communications

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Pandemic Preparedness Statement

Cloudstar is closely monitoring the evolution of the Coronavirus situation and staying advised on updates as provided by the Center for Disease Control and the World Health Organisation.

We are regularly updating staff as the situation unfolds along with the necessary precautions to take. In addition to working with staff, we are also coordinating procedures with critical partners and data centers.

As per our pandemic policy, our corporate and satellite offices have been outfitted and stocked with all of the necessary supplies- from pandemic basics such as masks, gloves, sanitizers, cleaning supplies, disinfectant and gloves to additional stocks of regular supplies that may run short due to supply chain interruptions: IE office supplies, cables, hard drives, server equipment, and backups components for critical infrastructure.

If required, all Cloudstar employees are equipped, trained, and able to work from home via remote access technology, VoIP telephony, and collaboration tools.

Cloudstar will update this post as new information becomes available and as new developments unfold.

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See you at RESPRO 27

Join executives from the country’s leading real estate brokers, home builders, mortgage lenders, and title/settlement service companies for the premier conference on affiliated businesses and strategic alliances in the home buying and financing industry.

RESPRO27 will be April 23-24, 2020 at the Tempe Marriott at the Buttes. This conference will be full of the quality “Best Practices” Sessions, Regulatory Workshops, and Idea-Sharing Round-tables that RESPRO® conference attendees have come to expect. In addition, the networking opportunities with your current and potential partners will be invaluable!

Cloudstar will be exhibiting, and we look forward to seeing you there.

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Cloudstar to Sponsor NS3

Cloudstar is please to announce that we will be sponsoring / exhibiting at the 2020 National Settlements Services Summit. Stop by to visit the Cloudstar team – we look forward to seeing you!

What is NS3?

NS3 attracts more than 800 professionals from across the country. It’s an educational experience unlike any other with a roster of expert speakers and noted industry leaders who take the stage for three days of comprehensive educational presentations and dynamic panel discussions. Attendees return year after year to learn the latest strategies to advance their businesses and stay current on the most recent legislative, regulatory and compliance developments.

October Research, LLC is committed to educating those in all areas of the real estate transaction. NS3 provides the educational and relationship-building experiences necessary to ensure all attendees are At The Center of the discussion and are positioned for success.

Meet with leaders, peers and prospects all in one place
NS3 offers extensive face-to-face networking opportunities. We take pride in having the industry’s most highly-anticipated events of the year: the conversation-starting Opening Night Reception, the popular Networking Reception and the fun Networking Nightcap all of which are included in the price of registration—No extra charge! In addition, attendees are given the opportunity to interact with colleagues and potential partners throughout the event with access to meeting rooms reserved specifically for NS3 attendees to discuss business deals and partnerships.

 

NS3

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FDIC Issues Cyber Security Memo

The Federal Deposit Insurance Corporation today issued a statement the summary of which is:

Summary:

In response to the heightened cybersecurity risk facing the financial services industry and other critical business sectors, the FDIC and the Office of the Comptroller of the Currency issued an interagency statement on heightened cybersecurity risk. The statement focuses on risk management principles that can reduce the risk of a cyber-attack and minimize business disruptions.

Statement of Applicability to Institutions under $1 Billion in Total Assets: This Financial Institution Letter applies to all FDIC-supervised institutions, including community institutions.

Highlights:

  • The Department of Homeland Security has indicated there is heightened risk of cyber-attack against U.S. targets because of increased geopolitical tension.
  • The current environment provides an opportunity for banks to re-evaluate the adequacy of safeguards to protect against various types of cybersecurity risk.
  • The attached Heightened Cybersecurity Risk document highlights principles previously articulated by the FDIC and other banking regulators including: business resilience, authentication, system configuration, security tool, data protection, and employee training.
  • When banks apply cybersecurity risk management principles and risk mitigation techniques, they reduce the risk of a cyber attack’s success and minimize the negative impacts of a disruptive and destructive cyber attack.

 

Distribution:

  • FDIC-Supervised Institutions

 

Suggested Routing:

  • Chief Executive Officer
  • Chief Information Officer
  • Chief Information Security Officer

 

DOWNLOAD A COPY OF THE MEMO HERE

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