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Visit Cloudstar at the Indiana Land Title Convention

Stop by and see us at the ILTA National Convention September 20-23, 2017 at the French Lick Resort, French Lick, Indiana.

Andrea, Tom and the Convention Committee Members have planned an outstanding experience for the Convention Attendees of the 2017 ILTA Convention.  There will be a great emphasis on Leadership, Planning for the Future and, of course, FUN AND GAMES!  You will want to create a short-cut on your phone or pad for the ILTA website.  (You can always ask one of your “younger” employees to help you with this.)   This year we are going paperless.  You will be able to review the daily itinerary, make your plans for the dinners and events and follow along with our presenters’ outlines and hand-outs during the meetings.  You will also have the capability of printing this information before the convention if you wish. Mark your calendars to attend and stay tuned for additional information regarding the event.  We hope to see you all there!!

Click HERE for more information.

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Join Us At The First American Underwriting Seminar

Join Cloudstar in Denver, Colorado on 9/12/17 – 9/13/17 at the 6th annual First American National Underwriting Seminar.

First American is hosting an exciting two day seminar with their executive leadership and industry experts as they discuss important topics impacting today’s title industry, including Regulatory Compliance, Bankruptcy and Receivership, and the ever popular Hot Topics.

Cloudstar will onsite exhibiting and to answer your questions about Title Technology, Cloud Hosting, Information Security, and more. Learn more about the event HERE

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Hurricane Irma Preparations

For the past week, our local Operations Team has been monitoring the storm that is currently in the Caribbean and may make its way up the Florida coast next week.  We have performed all of our hurricane preparation procedures and are ready for the rain, high winds, and potential disruption of utility power.  Fuel has been topped off in the generators with fuel vendors on stand-by, if need be.  Emergency staff has been prepped and will be available should the weather reach the Jacksonville area.

Our redundant Operations Center located in New Jersey is also on stand by ready to move server work loads as necessary. All redundant Internet circuits have been tested and satellite based telephone links have been verified between both the northern and southern facilities.

Event updates will be posted on our Critical Updates Blog HERE where customers can stay informed for real time news and alerts.

UPDATE: We are happy to report that no customers experienced any downtime throughout the duration of the hurricane.  All redundant systems operated as expected as did onsite generators.

 

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Affected By Harvey? We’re Here to Help.

Our thoughts and prayers are with those affected by Hurricane Harvey and we’re working with customers in impacted areas.  If you need help, please call us at 800-340-5780. Cloudstar has waived data import fees and on boarding charges for companies looking for emergency relieve by restoring operations in the Cloud. Our task force is available for those that need quick restoration of services such as SoftPro, RamQuest, ResWare, TitleExpress, Streamline and more in addition to Telephone and Email services.

Please call or write us HERE for assistance.

 

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Cloudstar to Exhibit at Colorado Land Title Association

Cloudstar is excited to be exhibiting at this year’s Colorado Land Title Association’s Annual Convention to be held September 6th – 8th, 2017 at Park Hyatt Beaver Creek Resort and Spa, Beaver Creek, Colorado.  Additional information about the convention can be found HERE.

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ResWare Consulting Services Now Available

Cloudstar has officially launched the delivery of ResWare consulting services, including:

  • Implementation
  • End User Training
  • Workflow Optimization
  • Operational Consulting
  • ResWare Administration
  • And Much, Much, More

 

Click HERE for details about our ResWare consulting program and the many ways you will benefit from our industry strength.

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Stephanie Kane, Industry Veteran, Joins Cloudstar

FOR IMMEDIATE RELEASE

JACKSONVILLE FLORIDA- 7/24/17  Cloudstar is pleased to announce its recent hire of Stephanie Kane, who has joined our team as a Senior ResWare Administrator. Within this role, Stephanie Kane will be performing ResWare administration, workflow automation, and operational expansion consulting for new and existing Cloudstar customers.

Stephanie has over 20 years of experience working in the title and escrow industry and is highly experienced as a ResWare administrator. Stephanie Kane is a proven expert in creating and modifying ResWare workflows, maximizing productivity, and delivering customer service across operations in addition to other areas, including the administrative setup of the platform.

“As a technology company specializing in the land title industry, and as a cloud hosting provider of ResWare, we are very excited to have someone with Stephanie’s extensive knowledge working for us” said Gregory McDonald CEO & Founder of Cloudstar

In Stephanie’s spare time she enjoys the Colorado mountain activities, traveling, and spending time with her young adult children in Georgia.

 

 

To learn more about Cloudstar’s ResWare consulting program, click HERE

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Citrix Session Recording Now Available

Supervisors, Managers, Owners and Stakeholders often times wants to know what a particular employee is doing on their computer all day. Traditionally, that hasn’t been to hard to ascertain because the technology for recording desktop users sessions has been around for quite some time now. In the hosted desktop environment, that’s another story.

Companies who host their desktops in the cloud, or perhaps just some applications still need insight and intelligence as to how their employees use those resources.  Sometimes, to put it bluntly, the need to simply monitor what a potential bad egg is doing in the hosted environment.  Cloudstar has just enabled Citrix session recording to solve this problem.  At management’s request, Cloudstar can record a particular employee’s entire day, week, or month of work activity and store these video movie files in a convenient location accessible to only approved management personnel. This data is useful in quality assurance training, workflow training, and also for HR departments.

Ask your sales rep how to enable Citrix session recording should your operation have a need for this functionality.

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Wells Fargo Sued- Why You Need Encrypted Email

In this article, posted by The Denver Channel we learn that home buyers James and Candace Butcher lost over $272,000 as a down payment on their new home located at 41467 Sunny Farm Circle in Parker.

“They say that during the negotiation, inspection and closing process, the defendants routinely sent sensitive financial information through non-secure email, violating their own and industry guidelines.”  The home buyers filed suit against Wells Fargo Bank, Land Title Guarantee Co., Envoy Mortgage Ltd., Kentwood Real Estate Services LLC and realtor Karen Porras, alleging that none of them did enough to protect sensitive financial information.

This is more proof that everyone involved in a real estate transaction MUST utilize encrypted email to secure sensitive consumer information.

The original article can be viewed HERE.

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Cloudstar Adds Ownership Of Teletonix Communications to Website

Throughout of continual build out of the new Cloudstar website, Cloudstar added a new section entitled Voice / Video wherein clients can learn more about our unified voice, video, messaging, video conferencing and web meeting offerings from our acquisition Teletonix Communications.

Teletonix Communications, a Cloudstar company, delivers the “Smartphone To Your Office”  and other integrated collaboration tools by integrating technologies many in the general public do not even know exist.

For more information, please visit www.Teletonix.com  or click on the teletonix logo below.

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