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Cloudstar Launches New Homepage

We are pleased to announce the launch of our new website. After two months of hard work and dedication, we are excited to officially announce the launch is complete (but with a little more to come so check back frequently as we continue to import more blog articles and content).

Our goal with this new website is to provide our visitors with a simple way to learn about Cloudstar’s services and solutions. Users benefit from additional resources, downloads, and industry specific content. Cloudstar specializes in regulated industries such as:

 

Existing customers will enjoy our new customer portal, live status pages and easier access to information. For more information, please call us at 800-340-5780.

 

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American Bar Association Tech Show 2018

Save the Date! March 7-10 at the Hyatt Regency Chicago

Join Cloudstar at the ABA Techshow 2018 at the exhibit hall for our one of a kind demo experience.  We will be demoing several new product lines in addition to our Citrix hosted applications and desktop.  Cloudstar hosts all major legal software and looks forward to seeing many of our existing clients.

For more information about the ABA techshow, visit www.TechShow.com

 

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Cloudstar Creates New Customer Portal

In 2017, data is everything.  Customers are demanding more and more insight as to how their end users are interacting with our support department. How many tickets are being opened?  What is the average resolution time?  Which technician is working on which ticket?  Often times, it is important to report on just how many times a particular individual is calling in over the weekend, or at one o’clock in the morning.

With our new customer portal, Business Owners, IT Managers and CIOs gain valuable insight into how their organization utilizes our support resources.  In addition, more complex tasks can be tracked in real time such as migration projects, equipment shipping and infrastructure builds.

On the end user side, once an account is created, new work orders, projects and tickets can also be created by logging onto the customer portal, or the old fashioned way, by simply emailing support at: [email protected]

The new portal also powers our ticketing system as well.  Existing customers will now notice a new, “more polished” look and feel to their tickets when interacting with their support team.

To begin using the new portal, simply locate the RESOURCES tab on the top the Cloudstar homepage, and then click CUSTOMER PORTAL.  If you have any questions, or need an account, please call us at 800-340-5780.  We are always happy to help.

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Cloudstar to Host Client Appreciation Dinner With ResWare & Signature

On Wednesday night, June 7th, we will again be hosting a dinner with ResWare and Signature at the National Settlement Summit in San Antonio. This year, we’ve booked a private room at The Chart House atop The Tower of the Americas with a view overlooking downtown San Antonio. The location is less than 1/2 of a mile from the convention hotels. Dinner will begin at 7:00 PM CST.

We wanted to extend our thanks and appreciation to our existing client, and look forward to meeting new friends at the event.  As always, we thank the folks at ResWare and Signature for their partnership for what always turns out to be a great event.

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See You At NS3 2017

Be sure to stop by and visit Cloudstar at NS3 this year in San Antonio.

“The premier annual destination for title agents, underwriters, attorneys, settlement services providers, mortgage lenders, and technology solution providers to come together for unrivaled networking and learning. The 2017 NS3 Summit will be held in San Antonio, T.X., June 7-9.

Now in its 13th year, the Summit expects to attract more than 750 professionals from across the country, featuring a roster of expert speakers and noted industry veterans who take the stage for three days of educational presentations, dynamic panel discussions and instructional breakout sessions. Attendees return year after year to learn and to discuss the most important issues impacting their businesses. The Summit’s agenda blends both business and regulatory content to provide attendees with innovative strategies for remaining profitable and compliant.”

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HOUSINGWIRE: Cloudstar Hosted Desktops Increase Workplace Productivity

With cloud services, clients can use existing software from any location

“Cloudstar, which offers business, compliance and technology solutions for the real estate, land title, insurance and financial industries, is committed to developing solutions that deliver compliance, security and efficiency.

Gregory McDonald, the founder and CEO of Cloudstar states, “Cloudstar is unique because we specialize in meeting the security and compliance guidelines for regulated industries and have extensive experience working with the various software products used by land title, legal, real estate and mortgage companies.”

With the emergence of cloud computing as an attractive alternative to purchasing and maintaining on-premise servers, Cloudstar saw an opportunity to offer its clients a less expensive, more secure way of operating their business.”

Read more at HOUSINGWIRE

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Cloudstar to Exhibit at American Bar Association Tech Show

Stop by and see us at the American Bar Association Tech Show 2017 in Chicago, Il. Our team will be on hand to provide online demos of Citrix Hosted Desktops featuring WorlDox, PClaw, TimeSlips, TimeMatters, Abacus, and other legal software.

More information about the event can be found at www.TechShow.com 

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ALTA National Convention 2016

This year’s ALTA National Convention in Scottsdale, AZ is looking to be the biggest yet. Stop by and meet the Cloudstar team booth 301, just through the main entrance. We’ll have live demos of the software you use every day running in our cloud so you can see for yourself how everything works.

http://meetings.alta.org/annual/vendors-exhidbitors/

We’re looking forward to seeing our friends and clients!

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Cloudstar Sponsors ResWare User Group Conference

Cloudstar is pleased to announce its Platinum Sponsorship of the 2016 ResWare user group conference.  The conference is 9/12/16 – 9/15/16. Come join us in Westminster Colorado to network with other ResWare users and select vendors.

We look forward to seeing our many customers.

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Cloudstar Adds Silicon Valley, CA Data Center

Jacksonville, FL: Today, Cloudstar a leading provider of cloud hosting to the mortgage, legal, real estate and land title industries, announced the addition of a 4th data center into the nationwide cloud network.  Cloudstar chose Santa Clara, California as their location due to it’s being in the heart of the Silicon Valley, CA technology infrastructure featuring some of the best fiber optic Internet connectivity available.

Cloudstar is leasing space in one of the states largest data centers, Coresite’s SV4 facility which is home to major telecommunication companies, banks, social media companies and other large organizations.  The facilities hold the highest level of certification inclusive of SOC 1 Type 2, SOC 2 Type 2, PCI DSS Compliance and ISO 27001 Compliance.

The data center facilities guarantee 100% SLA backed up time.

Cloudstar run 100% fully redundant infrastructure from the SV4 Silicon Valley campus including redundant power, UPS, generators, servers, storage, firewalls, switches, and Internet.  For this location, Cloudstar has GTT, InterNap, Cogent and Comcast fiber to the rack connectivity with redundant cross connects and has plans to add additional ISPs shortly.

Like all of Cloudstar’s infrastructure, this infrastructure is connected to every other Cloudstar data center via dual redundant VPN links.  The systems are monitored 24 hours a day year round by both Cloudstar’s New Jersey based network operations center, and our Jacksonville, FL center.

“We are excited to add the additional capacity and know that this will serve the needs of our west coast customers well” said Gregory McDonald, CEO and Founder of Cloudstar.

For more information about the facilities, click HERE

 

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