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RESWARE WORKFLOW AUTOMATION

Creation, Optimization, and Consulting.

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RESWARE IMPLEMENTATION

Launch Your New System Right: Evaluation, Implementation, Administration.

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RESWARE ADMINISTRATION

Your personal ResWare administrator: remote, or at your office.

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RESWARE ONSITE SERVICES

Let Us Come To You.

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RESWARE TRAINING

Discover what's possible. Do More. Go further.

ResWare Consulting, Administration, Optimization & Cloud

Cloudstar delivers ResWare Implementation, Workflow Optimization, End User Training, Admin Training, Outsourced System Administration, Custom SQL Reporting, Business Intelligence, and Private ResWare Cloud Hosting for Title Agents and Underwriters of all sizes.

ResWare Implementation

The key to success with anything is laying the proper groundwork. Nowhere is this more important than with your title production software. Why not do it right the first time and build a solid foundation for success?  Stephanie Kane, a former ResWare employee and system expert, will start your implementation off correctly.  Backed by the team at Cloudstar, you will receive the best possible ResWare consulting service.

ResWare Administration

Whether your firm has a full time ResWare administrator or not, there’s always a case when you wish you had an extra set of hands. Perhaps your full time administrator is sick or on vacation, or perhaps you’re a growing company that doesn’t presently employ a full time ResWare administrator. ResWare consulting services from Cloudstar provide you with a ResWare expert at your disposal when you need it most.

Remote Services

Did you know that many of our services can be provided remotely? Call us to schedule a free 30 minute consultation to see how we can help.

SQL Reporting

Gain ultimate visibility into your title operations at either a high level, or filtered down into the granular specifics. Look deeper into your workflows, examine and better manage your internal and external resources, and manage delivery times and expectations. Learn more HERE.

Workflow Design & Optimization

Running ResWare without properly optimized and implemented workflows is like driving a car with only three wheels: not very efficient. ResWare is a very powerful tool with potential just waiting to be unlocked. Starting with an initial evaluation, our solutions include the build out of up to 5 workflows for one reasonable price delivering value unmatched anywhere in the industry.

ResWare Training

Maybe you’re using ResWare for the first time as a new employee or a new office; or perhaps you’re a seasoned user. Training always make us better. Our trainer has been a title professional for over 20 years, has held producers licenses in over 30 states, and has been an employee of ResWare. If your company needs training, doesn’t it make sense to learn from the best?

Onsite Services

Being able to talk with the end users of ResWare in person provides valuable insight. Call us to learn more about our onsite packages.

Cloud Hosting

Cloudstar is the leading provider of ResWare cloud hosting services. Our customers range from small title startups to national underwriters. Access ResWare from any device, from any location at any time.  Windows, Mac, Linux, Chromebook & Raspberry Pi.

Training, Implementation, Workflow Optimization, and Ongoing Administration each come with their own set of challenges.  You will enjoy the peace of mind that only comes with having a true expert.

 

Whether you need a ResWare expert on call, or on site, Cloudstar has you covered.

OUR DIRECTOR OF CONSULTING

Nancy Allen

Nancy Allen

As the Cloudstar’s Director of Title Services, Nancy is responsible for managing the title services department which includes consulting, business intelligence, SQL reporting & analytics, and workflow services for ResWare, RamQuest and SoftPro along with developing innovative new technologies such as blockchain integrations, APIs, and machine learning.

Throughout her 15+ year career, Nancy has worked across a wide range of industries from real estate title and settlement and mortgage default, to FinTech, Big Data, and blockchain technology. Nancy is a versatile leader and strategic thinker with the ability to quickly analyze organizational strengths and weaknesses and implement innovative solutions. Her core strength is her ability to analyze data, align technology with business, and empower organizations and thought leaders to differentiate themselves and drive measurable results.

Nancy is a strategic business consultant specializing in continuous process improvement, data analysis and management, product and project management, and implementation. She also serves as a subject matter expert in the mortgage industry as well as a client liaison. Prior to her consultancy role, she was the Senior Vice President of Operations at Oversite Data Services, LLC., where she was instrumental in developing a docket-based legal compliance and management solution recognized by HousingWire as one of the most innovative technologies in the U.S. housing economy. Before this, Nancy was the Director of Operations at Albertelli Law, a full-service real estate law firm, where she devised and implemented strategic planning that transformed the case management system, and significantly decreased labor costs, while effectuating monumental increases in quality, timelines, and production.

Nancy graduated Summa Cum Laude from Florida International University, obtaining her Bachelor’s degree in Finance, and is currently an MBA candidate, specializing in Business Data Analytics. She holds Six Sigma Champion and Lean Black Belt certifications and has a distinguished record for successfully analyzing critical business needs, identifying deficiencies and opportunities, and developing innovative and cost-effective solutions to accelerate growth and drive performance. Nancy is an incredible talent with the experience and ability to make an immediate impact on any operation.

AUDITED CONTROLS FOR DATA SECURITY, PRIVACY & COMPLIANCE

Regulatory Compliance, Certifications & Attestations

Cloudstar’s cyber security, employee, data center, and operational controls help our customers meet a wide variety of regulatory requirements.

All compliance examinations and attestations are conducted by A-LIGN one of the only companies in the world that is a licensed CPA firm, Qualified Security Assessor Company (QSAC), accredited ISO 27001 certification body, certified HITRUST Assessor firm, and accredited FedRAMP 3PAO.

SOC 2 Type 2

SOC attestation standards are issued by the American Institute of Certified Public Accountants (AICPA). The SSAE-18 SOC 2 report is intended to meet the needs of a broad range of users that need to understand internal control at a service organization as it relates to security, availability, processing integrity, confidentiality and privacy.

This report requires specific alignment with the relevant principles and provides valuable 3rd-party validation that the company is meeting all the criteria contained in the relevant principles.

Cloudstar’s SSAE-18 SOC 2 Type 2 and SOC 3 reports are inclusive of the SysTrust and WebTrust frameworks and may be provided to customers upon written request.

SOC 3

To help our customers with compliance and reporting, Cloudstar shares certain information about our operations, procedures, and controls as they pertain to both company operations, systems and data centers. The SOC 3 attestation standards are issued by the American Institute of Certified Public Accountants (AICPA). The SOC 3 is publicly available for download and review.