ResWare Consulting, Administration, Optimization & Cloud
Cloudstar delivers ResWare Implementation, Workflow Optimization, End User Training, Admin Training, Outsourced System Administration, Custom SQL Reporting, Business Intelligence, and Private ResWare Cloud Hosting for Title Agents and Underwriters of all sizes.
Training, Implementation, Workflow Optimization, and Ongoing Administration each come with their own set of challenges. You will enjoy the peace of mind that only comes with having a true expert.
Whether you need a ResWare expert on call, or on site, Cloudstar has you covered.
OUR DIRECTOR OF CONSULTING
As the Cloudstar’s Director of Title Services, Nancy is responsible for managing the title services department which includes consulting, business intelligence, SQL reporting & analytics, and workflow services for ResWare, RamQuest and SoftPro along with developing innovative new technologies such as blockchain integrations, APIs, and machine learning.
Throughout her 15+ year career, Nancy has worked across a wide range of industries from real estate title and settlement and mortgage default, to FinTech, Big Data, and blockchain technology. Nancy is a versatile leader and strategic thinker with the ability to quickly analyze organizational strengths and weaknesses and implement innovative solutions. Her core strength is her ability to analyze data, align technology with business, and empower organizations and thought leaders to differentiate themselves and drive measurable results.
Nancy is a strategic business consultant specializing in continuous process improvement, data analysis and management, product and project management, and implementation. She also serves as a subject matter expert in the mortgage industry as well as a client liaison. Prior to her consultancy role, she was the Senior Vice President of Operations at Oversite Data Services, LLC., where she was instrumental in developing a docket-based legal compliance and management solution recognized by HousingWire as one of the most innovative technologies in the U.S. housing economy. Before this, Nancy was the Director of Operations at Albertelli Law, a full-service real estate law firm, where she devised and implemented strategic planning that transformed the case management system, and significantly decreased labor costs, while effectuating monumental increases in quality, timelines, and production.
Nancy graduated Summa Cum Laude from Florida International University, obtaining her Bachelor’s degree in Finance, and is currently an MBA candidate, specializing in Business Data Analytics. She holds Six Sigma Champion and Lean Black Belt certifications and has a distinguished record for successfully analyzing critical business needs, identifying deficiencies and opportunities, and developing innovative and cost-effective solutions to accelerate growth and drive performance. Nancy is an incredible talent with the experience and ability to make an immediate impact on any operation.
AUDITED CONTROLS FOR DATA SECURITY, PRIVACY & COMPLIANCE
Regulatory Compliance, Certifications & Attestations
Cloudstar’s cyber security, employee, data center, and operational controls help our customers meet a wide variety of regulatory requirements.
All compliance examinations and attestations are conducted by A-LIGN one of the only companies in the world that is a licensed CPA firm, Qualified Security Assessor Company (QSAC), accredited ISO 27001 certification body, certified HITRUST Assessor firm, and accredited FedRAMP 3PAO.
SOC 2 Type 2
SOC attestation standards are issued by the American Institute of Certified Public Accountants (AICPA). The SSAE-18 SOC 2 report is intended to meet the needs of a broad range of users that need to understand internal control at a service organization as it relates to security, availability, processing integrity, confidentiality and privacy.
This report requires specific alignment with the relevant principles and provides valuable 3rd-party validation that the company is meeting all the criteria contained in the relevant principles.
Cloudstar’s SSAE-18 SOC 2 Type 2 and SOC 3 reports are inclusive of the SysTrust and WebTrust frameworks and may be provided to customers upon written request.
To help our customers with compliance and reporting, Cloudstar shares certain information about our operations, procedures, and controls as they pertain to both company operations, systems and data centers. The SOC 3 attestation standards are issued by the American Institute of Certified Public Accountants (AICPA). The SOC 3 is publicly available for download and review.